Returns & Refund Policy

MetaBright Marketplace maintains a structured dispute resolution and refund handling process designed to protect customers and vendors.

• Non-delivery of confirmed orders
• Incorrect products received
• Defective or damaged products
• Verified transaction disputes
• Significant mismatch between listing and delivered item

Customers can contact both vendors and marketplace support directly using the contact details provided on the platform.

All disputes are investigated carefully and professionally.

Fraudulent refund requests or abuse of dispute procedures may result in account restrictions or suspension.